Power Outage Survival
KDS or oneView Not Working
Dear valued customer, I'm so sorry for the inconvenience with your KDS not showing orders. Here are some troubleshooting tips you can try: Check Physical Connections: Ensure all cables and connections between the kitchen video screen and the POS ...
System Not Working
Dear valued customer, We apologize for the inconvenience you are experiencing with your POS system. We understand the importance of having a reliable system for your business operations. Here are some troubleshooting tips that may help resolve the ...
Is Transafe Down? Understanding Outages and How to Check Status
Understanding Transafe and its Role with onePOS Transafe (https://portal.transafe.com) serves as the gateway for onePOS to interface with credit card processing providers. It ensures end-to-end encryption through the UniTerm App, which integrates ...
Power Outage Survival
If you have battery back ups and Have Transafe When the restaurant loses power, it can create a moment of panic for every one involved. We are reminded of the rules from Hitchikers Guide to the Galaxy: Rule 2: Don’t Panic! The battery back ups ...