Is Transafe Down? Understanding Outages and How to Check Status

Is Transafe Down? Understanding Outages and How to Check Status

Understanding Transafe and its Role with onePOS


Transafe (https://portal.transafe.com) serves as the gateway for onePOS to interface with credit card processing providers. It ensures end-to-end encryption through the UniTerm App, which integrates with onePOS software to facilitate secure transaction processing with terminal software. This encryption guarantees that data remains protected from its origin to its destination. The UniTerm App is an advanced, EMV certified, and PA-DSS validated software enabling EMV (chip and pin) card transactions, working seamlessly with Monetra® payment server software².


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Understanding Gateway Outages and Prevention

Gateway outages can occur due to:

  1. Upline provider outages
  2. Network provider outages

To prevent future outages, Transafe conducts comprehensive root cause analyses during disruptions. Immediate adjustments are made using available backup methods, alongside ongoing infrastructure reviews to implement preventive measures. Continuous development ensures a seamless user experience with minimal interruptions.


Checking Transafe Status

Transafe offers a dedicated status page that updates and notifies users of any service disruptions. Subscribers receive email alerts during outages, though support response times may be longer than usual. Stay informed and access the status page here to monitor service availability.


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