Suggested Gratuity Advanced Setup

This article will cover how you can determine whether how suggested gratuities are set up, mainly if they include tax or not.

This is in reference to the suggested gratuity section accesible via Manager Console setup > payments setup , select CC payment type (amex, visa, credit card, etc), then select edit

Edit Gratuity Setup 

- In Manager Console, navigate to setup > payments setup > gratuities

- Make sure show in-active and sort are checked in the bottom right.

- One by one, select each gratuity, select edit, and ensure the sort and ID are the same. Hit OK when done to save changes.

Sort will auto default to 0, and needs to be changed. This needs to be done first as it ensures what we will do in our next step will work.

- We are going to locate whichever gratuity is ID #1. It is a good practice to check both show in-active and sort to display this clearly

- Select Gratuity ID 1 and select edit.

- The 'include' boxes are checked in this section will also apply to any suggested gratuities.

For example, if you want your suggested gratuity amounts to include tax, check Include Taxes. This will make it so that suggested tip amounts are based off the Post-Tax total. 

If you do not want suggested gratuity amounts to include taxes, unchecking thix box will make it so that suggested tip amounts are based off the Pre-Tax total.

This will also allow you to control whether your suggested gratuity is based on the total pre or post any comps or discounts.

- Hit OK to save changes when done.

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