Adding suggested tips to receipt

Adding suggested tips to receipt

How to Add Suggested Tips to Receipts

Adding suggested tip amounts to the bottom of a receipt is a setting configured independently by dining area in the Management Console. Follow the steps below to set up suggested tips.



Step 1: Configure Suggested Tip Rates

Before enabling the setting, you need to configure the suggested tip rates. These may be set by default, but it’s best to confirm with the customer which rates they prefer. You can choose up to three tip rates.

To set tip rates:
  1. Open Management Console.
  2. Navigate to:
    SetupRevenue Source SetupDining Areas.
  3. Select the dining area you are configuring.
  4. Click Edit.
  5. In the Edit Dining Area menu, select the Receipts tab.
  6. Locate the fields labeled Suggested Tip Rates 1-3.
  7. Enter the preferred tip percentages.
    • Important: Use a decimal point (e.g., enter "18.00" for 18%).



Step 2: Enable Suggested Tip Settings

Next, you need to enable the correct settings to display suggested tips on receipts.

To enable tip settings:
  1. In the Edit Dining Area menu, select the Lookup button.
  2. Type "tip" in the search field.
  3. From the list of tip-related settings, ensure the following are enabled:
    Show Tip Rate Line
    Show Tip Rate Line CR
    Line Per Suggested Tip (Optional – stacks tip suggestions vertically for better readability)



Step 3: Save and Apply Settings

Once the settings are configured:

  1. Click Ok to apply changes.
  2. Repeat these steps for any other dining areas that require suggested tips on receipts.

Important Notes:

  • Suggested tips are configured per dining area, so repeat these steps as needed.
    • Related Articles

    • Suggested Gratuity Advanced Setup

      This article will cover how you can determine whether how suggested gratuities are set up, mainly if they include tax or not. This is in reference to the suggested gratuity section accesible via Manager Console setup > payments setup , select CC ...
    • How to Modify or Remove a Tip

      How do I modify a tip that has been entered incorrectly? *NOTE: This does not work for tips entered on a prior date after EoD (End of Day) has run. 1. Sign into onePOS as employee tip is under. Either through direct sign on ID or through "Select ...
    • Entering Credit Card Tips

      Entering Credit Card Tips NOTE Credit card tips must be entered for all credit card transactions before a server or bartender can check out, even if there was no tip left on the credit card. NOTE You can check how much you’ve made in credit card tips ...
    • Tips on PrePaid or Secured Credit Cards

      Tips on "PrePaid or Secured" credit card. If you would like to accept tips on these cards, you will need to check the boxes "Allow Tip On PrePaid" and or "Allow Tip On PrePaid Unknown" There is a little extra risk with these cards as the cardholder ...
    • Manager Approval of Excessive Tips

      To help protect from accidentally overcharging customers and reduce chargebacks, managers may request that manager approval be required for tips over a certain amount or percentage. This can be accomplished inside the Credit Card payment by dollar ...