Printers
Epson Receipt Printer Troubleshooting
If a printer is an epson, the troubleshooting process is a bit different in some areas. Self Test: Hold the feed button (not labled feed, but is the only other button besides power button), turn power off, turn power on while still holding feed Be ...
Printing Same Chit In 2 Places
In this example, the restaurant wants to have desserts print on a dessert chit on the printer at terminal 01 as well as the expo. Print Route Mapping = Item > Printer Routing > Printer Type > Routing Schemes > Hardware Device Merchandise > Printer ...
How to Determine if a Paper is Thermal
Identifying Thermal Paper: When determining if a paper is thermal, scratching it with your fingernail is an effective method. Thermal paper is coated with a heat-sensitive chemical that reacts when scratched, generating heat and producing black marks ...
HK560, 568, & 570 End to End connection from Printer to Terminal
The HK series terminals require a 9-Pin serial to RJ45 COM cable adapter to communicate to communicate with non-usb devices. All of our printer's communication interfaces are either serial or ethernet. For older printers there may be a 25 pin with a ...
Printer Test Page - To Check Configuration
Printer Test - To Check Configuration If you need to check the printer configuration, perform the following steps to print the printer test page. Turn the printer off. Hold the "Feed" button and turn the printer on. Keeping the feed button until the ...
Understanding and Troubleshooting Printers
Understanding and Troubleshooting Printers in the onePOS software. Types of Printers Two main types of printers: Impact and Thermal. See below. Impact: Uses an ink ribbon and usually a kitchen printer. Thermal: It does not use an ink ribbon; it can ...
Kitchen printer sound setup
1) Have client run a self test 2)Go to config menu by holding feed. 3) Follow instructions on receipt paper to set up what will probably be called a "buzzer".
Kitchen Printer Chits In Chinese
Kitchen Printer Chits In Chinese Did you know that onePOS supports Chinese characters on kitchen chits? See Example Chits Below. If you are interested in learning more submit a request to support@onePOS.com
Configuring JK-W03 Wifi Printer
Configuring JK-W03 Wifi Printer Update Firmware Plug printer into PC using USB to USB cable Go to Drive. Search for “SNBC Configuration Tools” Download the Beta Printer Utility V1.66 folder Download the .zip file that has the .jk file needed for the ...
Printer Not Working
Make sure the printer is turned on. Make sure the printer is loaded with the correct paper. Make sure the printer is securely attached to the parent device. Turn the printer off and unplug the power for 2 minutes. Then plug the printer back in and ...
Basic Printer Troubleshooting
1. Does the Printer have power? Look for a lit LED light. If anything is lit, regardless of color, then the printer has power. If you do have power, continue to step 2. If you do not see a light, make sure the switch is flipped to the on position. If ...