Manager Menu
Manager Card Troubleshooting
If there is a manager is having issues with their card, there are some steps that can be taken to determine where the issue lies. An issue can occur where when the manager card is swiped, the terminal screensaver appears again instead of the manager ...
How to Access Management Console from a Terminal
How to Access Management Console from a Terminal Swipe a manager card to get to the Manager Menu. Select "Un-Keep Window On Top" Swipe the manager menu again, then select "Run Other Programs" and Management Console *Note: To sign into the MC, you ...
To assign a card to an employee
To assign a card to an employee, follow these steps: From the Management Console: Log into the Management Console (MC). Click on the "Employees" menu at the top. Click "Modify Employees". Select the employee you want to assign a card to. Find the ...
Manager Menu and Its Utilites
The onePOS Manager Menu. Manager Menu Row 1 Use this ID Allows this user to access the tables/tabs floor plan for taking orders. Enter ID by Hand Allows a manager to log in as an employee with manager permissions. Select Employee From List Allows you ...
Check to Ensure that All Stand In Payment Have Cleared
Check to Ensure that All Stand In Payment Have Cleared What are the steps for a manager to check each terminal for “stand-in” payments once the internet is back and processing live transactions? The manager would swipe with their manager card to ...
Change the POS Terminal’s Time Date
Change the POS Terminal’s Time Date Check all POS terminals to find out if the entire system is wrong or just a single terminal. If the entire system is wrong, sign in on Term 1. Touch “Change date/time”. Select the correct time and date. This may ...
Change Item’s Base Price from a POS Terminal
Change Item’s Base Price from a POS Terminal 1. From the Terminal/POS Software: Sign in as a manager. 2. Touch “Change Base Price” 3. On the left, touch the screen group where the item is that you wish to change the price of. 4. Touch the item you ...
Running Real-Time Reports (Flash Readings)
Running Real-Time Reports (Flash Readings) Go to a POS terminal and sign in as a manager. (Swipe manager card) Touch “Flash Readings”. OPTIONAL – Select the time and revenue center criteria you wish to review by touching “Change start tm”, “Change ...
Printer throttling
Information on setting up printer throttling. Suggest Edits Throttling puts a delay between chits that will print in the kitchen. For example: Throttling is turned with a interval is 60 seconds. Two tickets ordered at the same time instead of ...
Locked Table / Tab
How to unlock a Table/Tab As for your stuck table, if you scan a manager card on any terminal at the top middle of the "Manager Menu," there is a button that says "Clear Table/Employee Locks" this will allow you to access the check that was locked on ...
Reprinting Historical Employee Check Out
Reprinting Historical Employee Check Out Log into the POS under as a Manager In the Manager Menu you will see “Reprint Historical Check” Enter the date you wish to reprint the Historical Check for and then click “Done” Then select the check you wish ...
Running Real-Time Reports (Flash Readings)
Go to a POS terminal and sign in as a manager. (Swipe manager card) Touch “Flash Readings”. OPTIONAL – Select the time and revenue center criteria you wish to review by touching “Change start tm”, “Change end tm”, or “Change rev ctrs” in the bottom ...
Terminate / Relaunch Terminal
From the POS Terminal: Sign in as a manager. Touch “Terminate System” (bottom right corner). Touch the green button to confirm. Touch the “Relaunch” button.
Keypad Entries
In the event, you want the Manager to key in their codes instead of swiping a MAG card follow these steps Go to Setup > Hardware Devices > Terminal # > Sign In/Out tab > Uncheck Force Scan Card