Merchandise Items
Overlapping Items
If you are in the Manager Console trying to edit a merchandise item and are given the "Overlapping Items" error, these are some steps you can take to resolve it. Check Location In Screens Tab - Be sure that multiple items do not have the same numbers ...
Online Ordering Price Setup
This article will explain how to set up the price for a merchandise item that will apply only for online ordering websites / Chowly integrations. If a customer wants to have it so that the entire menu is marked up by a percentage, there is a separate ...
Auto-Tagging Merchandise Items
Within Manager Console, you can set it so that when items are ordered in a specific dining area, they automatically have a specific modifier added to it. This is most common / useful for takeout dining areas, so that each item ordered in the take-out ...
How to Effectively Create Screen Groups in the onePOS Management Console
Overview When entering menu items into Management Console, you'll put them into what we call Screen Groups. These include primary categories like Appetizers, Salads, and Entrees, as well as secondary categories like Entrée Side, Salad Add On, and ...
Setting Up Pricing Rules Per Screen Group AND Dining Area
In this example, the customer requested to have their appetizers 20% off, only in the bar and lounge, every day from 3-6. Merchandise > Modify Merchandise , selected screen group for appetizers / starters Selected an item within this screen group, ...
Limit Individual Merchandise Item Availability to Specific Times (using 0.01 Price Level)
You can set up an individual merchandise item to not be usable during certain times using price level 0.01 - Under Merchandise > Edit Merchandise in the Pricing tab, - Set a price level to 0.01 (if you only put 0.1 it will default to 0.10 or 10 ...
Deleting a Color Group
To Delete a Color Group do the following 1.) Navigate to Merchandise - Color Groups 2.) Select the color you would like to remove and press edit. 3.) Check the "In-Active" box to disable the color group 4.) If you need to reinstate the In-Activated ...
Creating a color group
Merchandise - Color Groups To create a color group, see the following steps: 1. Navigate to Merchandise/Color Groups 2. Select Add on the right-hand side. 3. Fill in the name of the new color. 4. Select the Foreground (Text color) 5. Select the ...
Color Groups Overview
Merchandise - Color Groups Color groups are used to create a more visually dynamic aesthetically pleasing method of categorizing items and can also control how items are sorted on a screen. A merchandise item will have a color group assigned to it ...
How To Create a Contest in onePOS
How To Configure Contests Here is a link to a KB regarding why restaurants use contests for servers: Contests for Servers Here are a few easy steps for configuring Contests in the onePOS system. Contest are configured in the onePOS Management ...
Contests for Servers
Restaurants often use contests or competitions for servers as a motivational tool to drive performance, boost morale, and create a competitive yet fun work environment. There are several reasons why restaurants implement contests for servers: Here is ...
Set Links and Prices Per Screen Group
Overview Merchandise items are often used across multiple screens. Screens may need to have different prices or links enabled depending on the screen. For example, an appetizer might be displayed on appetizer, happy hour, late night, online, and/or ...
Understanding Modifiers
Here is a video on understanding Modifiers and how they work in the onePOS system.
Size Levels
Here is how to utilize size levels. Size levels are good for both Pizzas or Liquor sizes like Dbl, Rx, etc. Do note that if you go to Setup > System Preferences > EOD Setup and check the box for Size Pre-Pend before creating size levels, the size ...
Links for Modifiers & Sides
Links How to use them and explanations The links tab defines the steps staff must go through to order an item completely. The steps that apply to this item must be defined here for all the screens it appears on. This example shows a steak and shrimp ...
Creating New Screen Groups
Adding a Screen Group 1. Open Manager Console 2. Go to “Merchandise” - “Screen Groups” 3. Select "Add" 4. The required fields are Name and External Name: Name: Your name for the screen group External Name: The name of the screen group as it appears ...
Setting Up Countdown Items
Open the item you wish to count down in Manager Console under Merchandise – Modify Merchandise. Enter a whole number in the “Qty Avail” box(enter 13.00 if you have 13 on hand). If this item is not a size of a different item (such as a whole rack of ...
Setting Multiple Menus
Support for multiple menus, which can be toggled by Dining Area, Time of Day, and Day of Week. Example 1 (using the demo database): • We want two of our bar areas (Bar Booth and Bar Stools) to have the Fast Bar as the default speed menu except for ...
Item's Behavior is not what is Programmed
An item is not working the way you have it programmed to. For instance: there is an item in the system that is showing as a Count Down Item and is not set as a Count Down Item. There is probably a second copy of the item in the system. To correct the ...
Modifier Does Not Follow Its Parent Item
Check your chain links under Merchandise > Modify Merchandise > "Merchandise in Question" > Links tab for the parent item and make sure that the Modifier check box is checked. Then check that each of the Modifer item has the drop down menu in the ...
Count Down Item does not Show on the FOH Count Down List
In order for an item to show on the FOH Count Down List it must be checked as a Count Down Item. It is important to make sure that the inventory count for Count Down Items is extremely accurate. When a Count Down item's quantity reaches zero the ...
Modifier Price into the Base
Adding the Price of a Modifier into the Base Price of its Parent Item You want a modifier (such as Cheese) to price on the customer's receipt into the main item (Hamburger), and not be shown separately. Setup-Dining Area-Receipt Price onto Parent. ...
Button Position Numbering Convention
The button positions of buttons in a screengroup follow the numbering convention shown in the figure above. The number of a button’s position is derived from its column and its row. Thus position 52, or 5-2 (spoken “five two”) is the button at column ...
Using Add Mirror to create copy of one screen group to another
There are 2 ways to use Add Mirror: 1. The 'Create New Items' box is not checked: the items are only linked to the new screen group. An item can appear on multiple screens. This means there is only one instance of the item in the database, so if you ...
How to Setup an Item which can only be sold on a particular Day of Week
In Management Console, edit the item you want to modify: Select the Pricing Tab On the Level section, type in 0.01 (a penny) Check the Day(s) of Week you don’t want this item to be sold Set the time range. Use 12:00am to 11:59pm for a full day. (12 ...
Building Menu Items
Getting Started The steps below are a basic outline of what can be done in onePOS. There are many more combinations and levels of detail that can be added. Understanding how to make changes in the Management Console Application and how to check those ...
Building Menu Items
Getting Started The steps below are a basic outline of what can be done in onePOS. There are many more combinations and levels of detail that can be added. Understanding how to make changes in the Management Console Application and how to check those ...
Using Add Mirror to create copy of one screen group to another
There are 2 ways to use Add Mirror: The 'Create New Items' box is not checked: the items are only linked to the new screen group. An item can appear on multiple screens. This means there is only one instance of the item in the database, so if you ...
Changing Item Prices
In Manager Console - Merchandise - Modify Merchandise edit an item and click on the Pricing tab. Highlight the Base Price of the item and type the new price, then click OK to save. If you need the price of the item to change by time-of-day and day ...
Links Tab Explained
This window allows you to define which screens are automatically displayed when this merchandise item is rung in from the Front of House POS Terminal. This is where you define which modifier or side screens are available when this merchandise item is ...
86 an Item or put it on a Count
Setting an item as unavailable (86'd) in Manager Console: edit the item in Merchandise - Modify Merchandise; click the check-box labelled 86'd on the Genral tab of the item and click OK to save. This prevents the FOH item button from being pressed ...
Adding / Modifying Items
How to add a new item to MC: Log into MC (Management Console). Click the “Merchandise” option at the top. Click “Modify Merchandise”. Find an existing item that is similar to the new item in ways such as the way it prints in the kitchen (prints @ ...
How to Add Like a Merchandise item
To add an item using the Add Like button is the easiest. In Management Console, go to Merchandise>Modify Merchandise. Click on the Screen Group on the left where you would like to add the new item. Highlight the existing items on the right with the ...
How to get a text entry screen
Management Console | Merchandise | Modify Merchandise Select Screen Group (example: Sauce Mods) Merchandise Item - Select Item (example: Cajun) Add Like Modify the name of the item Put a '?' as the first letter. (example: ?Spc Inst) Click 'OK', then ...
How Prices are Determined
This is done in order presented below. Use price #1 for an item by default. Use Dynamic Price if > 1 and That price level is allowed for the screen position the item is on That price level is allowed for the dining area the check is in That price is ...