End of Day (EOD)
EOD: Transafe/Credit Cards/Batch out of Balance
Overview The "Credit Cards/Batch out of balance with Transafe" message can show up during end of day when onePOS and Transafe aren't able to reconcile all transactions in a batch. There are several reasons why a batch may be out of balance with ...
Processing End of Day
POS | Processing End of Day A How To Article Summary End of Day (EOD) is the process that: Ensures all tabs and tables are closed Ensures all FOH employees have entered their tips and completed their checkout Sends the credit card batch to the bank ...
EOD Reports Not E-Mailed / Printed
Sometimes, even if EOD is ran and fully completed, reports may not be e-mailed due to internet connection or other such issues. If, after running an End Of Day, you do not see reports that were previously set up to be printed or emailed, there is a ...
Auto EOD Troubleshooting
Sometimes a location running auto End Of Day will be missing a journal or may have not reported or printed reports it was supposed to. The following are some steps you can take to troubleshoot and verify that auto EOD is setup and being used ...
Credit Cards Out of Balance at EOD
Credit Cards Out Of Balance A relatively common issue a location will run into when running End Of Day (EOD) would be a discrepancy between the numbers for credit card sales in the POS and TranSafe. This is a "Credit Cards Out Of Balance" situation, ...
Overlapping Time Clock Warning
If the below error message appears when running payroll or when performing the EOD here is how to fix it. The error is telling you which employee has an overlap in their time clocks, what day it is for, and what time is being over lapped. To fox this ...
Check Settled Batch via DSR
How to Check if a Batch Has Settled There are numerous ways to check if a batch has settled. One of the easiest ways to check if a batch has been settled is by looking at the DSR (Daily Sales Report) for the day in question. Check the "Bank Deposits" ...
Troubleshooting System Totals Mismatches
Troubleshooting System Totals Mismatches Every company is different, but all of them need to account for the money at the end of the day. This page will give you some basic reports and thoughts on how to track down where money could have gone. Server ...
Emailing / Printing Last Night’s EoD Reports
What to do if your system did not print or email the End of Day reports for the most recent End of Day processed: To reprint last night’s end of day reports, open Manager Console, click Utilities, and click “Reprint Yesterday’s EoD Reports”. To ...
Setting Up Auto Email Reports for End of Day
Setting Up Auto Email Reports 1. In MC, go to Setup -> System Preferences -> EOD Setup. 2. Click the “Reports” tab 3. Click one of the empty options that say “none” in the white box on the left. Scroll down if need be 4. Select the report from the ...