Using the “Change Ticket Type” Feature

Using the “Change Ticket Type” Feature

Using the “Change Ticket Type” Feature

NOTE

Changing the ticket type is especially helpful when a dine-in table wants to place a to-go order to take with them.

  1. After all of the “Dine-In” items have been sent to the kitchen, touch “Check Options” at the bottom of the screen.
  2. Touch “Ticket Type ID”
  3. Touch the preferred ticket type for the food that has NOT been ordered yet. This will usually be “To-Go”. Note: It is important that steps 1-3 are done before ANY to-go food is rung in. 
  4. Touch “Order Entry” at the bottom of your screen.
  5. Ring in the items normally.
  6. Touch “Send” or “Delay Send”, depending on if you want the items prepared

 


    • Related Articles

    • Ticket Types

      Ticket Types are what appear under Quick Sale and allow a new ticket to be created and opened in a specific dining area. 1. Ensure Access to QuickSale Button - Check employee security level under Employees > Modify Employees. - Select Edit for the ...
    • Using the “Delay Send” Feature

      Using the “Delay Send” Feature NOTE The “Delay Send” and “Send and Add” features are especially helpful for ringing in appetizers and entrees at the same time. For example, these functions allow you to ring in appetizers, send them to the kitchen ...
    • Using the “Send and Add” Feature

      Using the “Send and Add” Feature 1. Ring up the items normally that you wish to send immediately on their own chit (kitchen ticket). 2. Touch “Delay Send”. 3. Touch “Send and Add”. 4. Ring up the next set of items you wish to send. 5. Touch “Delay ...
    • Using the “Hold” Feature

      Using the “Hold” Feature To “hold” an item or items, you can touch the blue “Hold” button just above the G# 2 and G# 3 buttons. It will turn red and say “Holding Items”. Then, anything you ring in will have an “H” next to the quantity. Anything with ...
    • Using Prepay with onePOS

      Pre-Pay allows for a location to open a tab and keep a customers card essentially 'on file'. The system will authorize the card for the amount set by the location at first, then charge the full amount when the tab is closed with the pre-pay option. ...