Transferring a Guest Check
To transfer a guest check that currently belongs to you, open the check; touch Check Options along the bottom of the screen; press Transfer Check; Select the guest(s) to transfer [selecting none will assume all guests] and press Done. Select the "target employee" that will receive the check (to be in the list of targets the employee must be clocked in and capable of receiving transfers); touch the table you want to transfer the check to. It can be the same table you started with if all you need to do is change the owner of the check but leave it on the same table. If you select a table that already has guests and items on it, the checks will be combined.
Related Articles
Transferring a Whole Guest or Check
Transferring a Whole Guest or Check To transfer a guest or table to another server, touch “check options” and then touch “Transfer Check”. Touch the guest(s) you want to transfer, then touch “done” Touch the Server/Bartender who will be receiving the ...
How to Print Guest Number on Kitchen Chit
Open Manager Console Navigate to Merchandise> Printer Types > Select and Edit the printer Check the box "Always Print Guest" *Note: Consolidate Items needs to be unchecked
Taking Multiple Payments for One Guest/Check
Touch “Close Check” Touch the type of payment you want to do first. For example, if the check is $40 and you want to pay $25 on credit card 1, which is a Visa card, as the first payment, touch Visa and swipe the Visa card. A box will appear allowing ...
Reopening a closed guest check & removing payment
To re-open a check that has been closed to cash or another form of payment log onto a terminal as the employee who closed the check. Note: this can be done by the employee, or on behalf of the employee by a manager (select active employee on the FOH ...
Payment Applied to Wrong Guest or Check
Payment Applied to Wrong Guest or Check While the server who owns the table is signed in, touch “Employee Menu,” then “Reopen Check,” and then touch the corresponding check you wish to reopen. Also, a manager can sign in, touch “select active ...