Terminal Hard Drive Swap / Replacement
If terminals are the same make and model, you can swap out their hard drives if necessary.
This article will cover how to swap a hard drive on Hisense, POSBANK, and TITAN terminals.
Preliminary
It is most important to ensure the terminals are the EXACT same make and model by checking manufacturer stickers , usually located on the back of the terminal near the bottom or near the I/O interface (where all the cables are plugged in)
- In most cases you may need a phillips head or flathead screwdriver
- In some instances you may need a pen or some form of wedge (flathead screwdriver works well) if a panel is stuck or difficult to remove.
- Be sure terminals are fully powered off before beginning. Fully unplug the power cable if needed.
- Additionally, make note of what ports (ex: Com1, com 2) hardware devices (printers, card readers) are plugged into so you can mirror them on another terminal if needed.
Hisense HK series (HK560, HK568) MOST COMMON
- First, ensure the terminal is fully powered off.
- On HiSense Terminals, the Hard Drive is located behind a tab on the left side of the terminal if you are looking at it face on from the front.
- You can see easier where this tab separates looking at the back. You may have to use some force but you can slide this tab right off.
- Use a firm grip with your thumb on the screen side and use that leverage to pull this tab off and slide it out
- Once this tab is removed, you will be able to see the gray hard drive tray and the one phillips head screw holding it in place.
- Use a phillips or flathead screwdriver to remove this screw, making sure to hold on to the screw or put it in a safe place.
- Slide the hard drive out. It will be attached to the tray.
- If you are swapping 2 terminals drives, your drives will already be screwed into the tray and you will keep the assembly together.
- If you are replacing the drive with another one that did not come with a tray, unscrew the tray using the 2 screws on the side and put the new drive into the tray and replace these screws.
- When putting in the new drive, ensure you can see the connections on the hard drive facing towards you. Do not force it in.
- Make sure the drive is all the way in (again, do not force it). The best way to do this is to ensure the screw holes are re-aligned. You can then replace this screw.
- Once the drive in the tray is screwed in, you can then replace the plastic tab. Make sure you are sliding it in using the grooves on the top and bottom to ensure it goes back on securely.
- You can then turn the terminal on and use it as normal. Be sure to check the next sections of this article for additional steps.
Post Swap - Notes
- If you swapped drives, make note of what terminals had what drives swapped for future reference.
- Whatever terminal # the terminal is is attached to the hard drive. (Ex: If you swapped the drives for terminal 1 and terminal 4, terminal 4 will now be your terminal 1 as the settings and identity are attached to the hard drive)
- If plugging in printers or card readers, make sure they are plugged into the same ports (ex: com1) as they were on the original terminal. If you took note of this in the preliminary stage, this will be easy.
Post Swap - Printers IMPORTANT!
- If you are using serial printers, they will also be swapped. For example if you swapped terminal 1 and 4, the printer attached to the original terminal 4 that is now the new terminal 1 will become T1-Local whereas before it was T4-Local.
- If a printer is printing out all strange characters (usually ⍰ or similar) , this means you'll have to change the baud rate.
- You can get a printer's baud rate by printing a self test by turning the printer off, holding down the feed button, and turning the printer back on while still holding the feed button.
- You'll get a self-test slip and one of the things on it will say "Baud Rate:" towards the top.
- Be sure to turn the printer off and on again to take it out of test mode.
- You can change baud rates if necessary via Manager Console Setup > System Preferences > Hardware Devices and go to the local printer for whatever terminal # the terminal is after the swap (ex: Term 01-Lo, means terminal 1 local printer)
- Ensure the printer is plugged into the same COM port as what is set in "Port" and change either the physical connection or the port number in the port dropdown menu (most terminals only have 2 com ports)
- The first number in the "Params" is the baud rate. In the screenshot it is 19200.
- If you need to change the baud rate, change this first number only, making sure the comma is still there.
- Click "OK" to save these changes. Relaunch the terminal software for changes to take effect. You should then see a printer active slip.
POSBANK Terminals (Apexa, Apexa Prime)
- Firstly ensure the terminal is fully powered off.
- On POSBANK Terminals, you'll need to remove the tab at the top , you'll slide it up and off from the point of separation as seen here:
- Under this, you'll see the hard drive slot. There are 2 plastic tabs that you'll push inward and the hard drive comes right out.
- You can then put the replacement hard drive in the same slot, ensuring it is going in the same direction as the original.
- Replace the plastic tab / cover and power the terminal back on.
TITAN Terminals (Titan 360, 150, etc)
- First, ensure the terminal is fully powered off.
- On TITAN Terminals, you'll need to remove the tab at the top , you'll
slide it up and off from the point of separation as seen here
- Once this is removed, you'll want to remove this screw in order to take the hard drive in the tray out.
- You can then remove the hard drive with the tray.
- When putting it into another terminal, make sure it is facing the correct direction so that the screw hole aligns.
- If you need to remove the hard drive from the tray, just unscrew the screws on the sides of the tray.
- Fully insert the hard drive in the tray, replace the cover, and turn the terminal back on
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