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Assigning a Customer ID to a Check
NOTE Assigning customer IDs to checks allow tracking of purchases as well as reporting sales data at the customer level. NOTE It is EXTREMELY important that you attempt to locate the customer within the system before adding them as a new customer. ...
How to Effectively Create Screen Groups in the onePOS Management Console
Overview When entering menu items into Management Console, you'll put them into what we call Screen Groups. These include primary categories like Appetizers, Salads, and Entrees, as well as secondary categories like Entrée Side, Salad Add On, and ...
Auto EOD Troubleshooting
Sometimes a location running auto End Of Day will be missing a journal or may have not reported or printed reports it was supposed to. The following are some steps you can take to troubleshoot and verify that auto EOD is setup and being used ...
How to edit or add info to the bottom of a customer receipt
Did you know that you can add information to the bottom of the receipts: On the manager console navigate to: Setup > System Preference > Check Trailers You can set a different message by terminal. This way you could have receipts printed in the Bar ...
EOD Reports Not E-Mailed / Printed
Sometimes, even if EOD is ran and fully completed, reports may not be e-mailed due to internet connection or other such issues. Currently, there is no known exact cause as to why this occurs. If, after running an End Of Day, you do not see reports ...