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NOTE Assigning customer IDs to checks allow tracking of purchases as well as reporting sales data at the customer level. NOTE It is EXTREMELY important that you attempt to locate the customer within the system before adding them as a new customer. ...
EOD Reports Not E-Mailed / Printed
Sometimes, even if EOD is ran and fully completed, reports may not be e-mailed due to internet connection or other such issues. If, after running an End Of Day, you do not see reports that were previously set up to be printed or emailed, there is a ...
How to Effectively Create Screen Groups in the onePOS Management Console
Overview When entering menu items into Management Console, you'll put them into what we call Screen Groups. These include primary categories like Appetizers, Salads, and Entrees, as well as secondary categories like Entrée Side, Salad Add On, and ...
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Sometimes a location running auto End Of Day will be missing a journal or may have not reported or printed reports it was supposed to. The following are some steps you can take to troubleshoot and verify that auto EOD is setup and being used ...
New Tablet Configuration (onePOS Android App)
Tablet Startup (First Launch out of the box) - When you remove the Tablet from the box, Press the button on the lower right side of the Tablet to power the device on. - Once the device is on, unlock the screen by swiping up or entering the PIN 1234 ...