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General Chipper / EMV Reader Troubleshooting
Here are some general EMV Reader / Credit Card Chipper troubleshooting steps not specific to any one device. - Reseat Cable (unplug / replug) - Hard / Soft reset chipper (either with power button or in some cases small reset button) - Plug cable ...
Credit Cards Out of Balance at EOD
Credit Cards Out Of Balance A relatively common issue a location will run into when running End Of Day (EOD) would be a discrepancy between the numbers for credit card sales in the POS and TranSafe. This is a "Credit Cards Out Of Balance" situation, ...
Is Transafe Down? Understanding Outages and How to Check Status
Understanding Transafe and its Role with onePOS Transafe (https://portal.transafe.com) serves as the gateway for onePOS to interface with credit card processing providers. It ensures end-to-end encryption through the UniTerm App, which integrates ...
Tips on PrePaid or Secured Credit Cards
Tips on "PrePaid or Secured" credit card. If you would like to accept tips on these cards, you will need to check the boxes "Allow Tip On PrePaid" and or "Allow Tip On PrePaid Unknown" There is a little extra risk with these cards as the cardholder ...
EOD: Transafe/Credit Cards/Batch out of Balance
Overview The "Credit Cards/Batch out of balance with Transafe" message can show up during end of day when onePOS and Transafe aren't able to reconcile all transactions in a batch. There are several reasons why a batch may be out of balance with ...