Refunding a Tip from a Previous Day.

Refunding a Tip from a Previous Day.

Refunding a tip back to a customer's credit card from a previous day.  
You will need the customer's card or card number with the exp date.

  1. Start a new check/tab/table
  2. Add an open item for $0.01
  3. Go to check options
  4. Highlight the item and press "Refund."
  5. Select the reason for the refund.
  6. This will create -$0.01 in the amount due (See Screenshot)
  7. Go to Close Check and select the credit card payment 
  8. Click the arrow next to the tip and enter the amount that you want the refund -$0.01 
  9. Optional if you only have the card number, select "Manual/Keyed" prior to clicking okay. 
  10. Process the closing check as usual, but money will be added to the customer's card since the check balance is negative.


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