Printing Same Chit In 2 Places

In this example, the restaurant wants to have desserts print on a dessert chit on the printer at terminal 01 as well as the expo. 

Print Route Mapping = Item > Printer Routing > Printer Type > Routing Schemes > Hardware Device

Merchandise > Printer types

Select "EXPO"

Select "Add like"
Name "Dessert"

Merchandise > Print routings

Add, name 'Dessert'

Print to:

EXPO
DESSERT

Merchendise > Printer Routing Schemes

Set the Printer Type to the Hardware Device Printer

It is possible to have multiple printer types to one hardware device. (Physical Printer) 

• Related Articles

• Basic Printer Troubleshooting

  1. Does the Printer have power? Look for a lit LED light. If anything is lit, regardless of color, then the printer has power. If you do have power, continue to step 2. If you do not see a light, make sure the switch is flipped to the on position. If ...

• Print Spooler Required Message

  If you are getting the message that the No Printer when trying to view or print a report. To view a report on a terminal: Login as administrator. Set the Print Spooler service to 'Automatic' and start it. Setup a printer. If there is no printer for ...

• Printer throttling

  Information on setting up printer throttling. Suggest Edits Throttling puts a delay between chits that will print in the kitchen. For example: Throttling is turned with a interval is 60 seconds. Two tickets ordered at the same time instead of ...

• How to Print Guest Number on Kitchen Chit

  Open Manager Console Navigate to Merchandise> Printer Types > Select and Edit the printer Check the box "Always Print Guest" *Note: Consolidate Items needs to be unchecked

• Printer Not Working

  Make sure the printer is turned on. Make sure the printer is loaded with the correct paper. Make sure the printer is securely attached to the parent device. Turn the printer off and unplug the power for 2 minutes. Then plug the printer back in and ...