Payment Applied to Wrong Guest or Check
Payment Applied to Wrong Guest or Check
- While
the server who owns the table is signed in, touch “Employee Menu,” then “Reopen Check,” and then touch the corresponding check you wish to
reopen. Also, a manager can sign in, touch “select active server”, touch
the server who owns the corresponding table, and then proceed as described
above.
- Touch
the payment that was processed incorrectly to highlight it.
- Touch
“Edit Payment”.
- Touch "Move Payment"
- Select the table to move the payment to.