Payment Applied to Wrong Guest or Check

Payment Applied to Wrong Guest or Check

Payment Applied to Wrong Guest or Check

  1. While the server who owns the table is signed in, touch “Employee Menu,” then “Reopen Check,” and then touch the corresponding check you wish to reopen. Also, a manager can sign in, touch “select active server”, touch the server who owns the corresponding table, and then proceed as described above.
  2. Touch the payment that was processed incorrectly to highlight it.
  3. Touch “Edit Payment”.
  4. Touch "Move Payment"
  5. Select the table to move the payment to.