Here are steps to merge checkouts if multiple are ran.
1. Under the employee go to Employee Menu/ReOpen check
2. Reopen the only option that should be checkout
3. That will show all tables under that checkout as well as the previous checkout
4. Reopen the second checkout
5. Hit Checkout and now will be all sales.
Related Articles
Understanding Checkouts
Overview Checkouts are completed when a FOH employee is done taking orders for the shift or day. Checkouts are the summary of an employee's transactions from their first until checkout. Checkouts reconcile transactions, sales, and tenders to make ...
Troubleshooting System Totals Mismatches
Troubleshooting System Totals Mismatches Every company is different, but all of them need to account for the money at the end of the day. This page will give you some basic reports and thoughts on how to track down where money could have gone. Server ...
Team Service Credit Tip & Sales Reallocation
When a party is served by two or more servers and then paid by a single credit card the tip can be equitably split among the servers in Manager Console - Employees - Query Payroll. Once Employee Checkouts are completed for the shift the credit card ...
Processing End of Day
Front of House: Run all server checkouts. Make sure all checks are closed (included any manager checks). Make sure any Manager Credit Card transactions have tips entered (even if it is a zero tip). Back of House: Open the Management Console(MC) ...
Reports - Sales Reports - Daily Sales Report - DSR
Overview The Daily Sales Report is the most standard report, used to see overall sales for a specific time period, whether that be for a day, a month, or even a year. About the Daily Sales Report How to Generate a Daily Sales Report Open Manager ...