Manager Card Approval Without Manager Card

All actions that require manager swipe card for approval can be changed to require manager ID number instead of card swipe.

This can be done through Setup > System Preferences > Hardware Devices

Selecting the terminal that the card reader is attached to and selecting Edit

And in the Sign In / Out tab, Uncheck  Force Scan Card.

With Force Scan Card unchecked, a manager will be able to input their Sign On ID anytime an action is taken that requires manager approval.

• Related Articles

• Manager Card Troubleshooting

  If there is a manager is having issues with their card, there are some steps that can be taken to determine where the issue lies. An issue can occur where when the manager card is swiped, the terminal screensaver appears again instead of the manager ...

• Manager Approval of Excessive Tips

  To help protect from accidentally overcharging customers and reduce chargebacks, managers may request that manager approval be required for tips over a certain amount or percentage. This can be accomplished inside the Credit Card payment by dollar ...

• Gift Cards: Bonus Card

  If a customer is doing a deal where they are selling cards with bonus amounts (ex. buy $25 get extra $5), the setup is very straightforward. Gift Card Setup - In manager console, go to setup > payments > gift cards - Either create a new card or edit ...

• Enforcing Scheduled Clock In and Clock Out

  Setup - System Preferences - Time Clock Setup When using scheduling, you can configure how time clocks are enforced, whether it is the time frame around their scheduled work time they are allowed to clock in at, when they would need manager approval, ...

• Manager Console Password Expiration

  Setup - System Preferences - Time Clock Setup Employees utilize an ID for authentication at the terminal, while managers are required to use a complete password to access the manager console. Manager passwords must adhere to specific criteria, being ...