If you have a dining area where you want to input a table name upon opening a new check / table , you have to verify one setting is checked.
- In the manager console, navigate to Setup > Revenue Source Setup > Dining Areas
- Select the dining area (highlighted blue), then select Edit
- Navigate to the Ordering tab
- Scroll to the bottom of the 'General' list of check-boxes on the left side
- Ensure Get Table Name is checked.

Now, when first opening a table in the dining area you just edited, you will be prompted for a table name.