Check to Ensure that All Stand In Payment Have Cleared

Check to Ensure that All Stand In Payment Have Cleared

Check to Ensure that All Stand In Payment Have Cleared

What are the steps for a manager to check each terminal for “stand-in” payments once the internet is back and processing live transactions?

  1. The manager would swipe with their manager card to bring up the Manager Menu.
  2. Select "stand in payments" on the right-hand side of the menu.
  3. It will list transactions, if any, and show if they were declined, approved, or wait to process.
  4. Declines can reflect as a shortage on the credit card deposit unless the transaction is reopened, payment voided out, and food comped.
Stand-in payments can take about 30 minutes to process once the internet service is re-establised. 

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