Cash Discount - Negative Cash Balance Re-Opening Check

Cash Discount - Negative Cash Balance Re-Opening Check

- If a customer is using cash discount , sometimes when re-opening a check that was closed to a credit card, the cash balance will display as negative.

- The balance on the check is still 100% correct, even if cash is displaying negative
Alert
The reason for the negative balance is the discrepancy between an items price when paying with credit card as opposed to cash

- Be sure when re-closing the check to close it to credit card. Doing this will keep the balance in check and not create any additional difficulties.
    • Related Articles

    • Cash Discount: Terminal Appearance & Recommended Signage

      This is an example of what a check would look like when cash discount is enabled. Recommended Language for Signage:
    • Re-Opening Checks

      Re-Opening Checks There are two unique ways of re-opening a check in onePOS. Both ways are described below: Re-Opening Through Server Menu Log in as a server Select ‘Server Menu’ Select ‘Re-open Check’ or ‘Last’ if it was the last check that you ...
    • Negative Cash Balance at EOD / on DSR

      Understanding Negative Cash Balance This article will explain what is meant by a negative cash balance both for the actual totals at EOD, and the Cash column of the Receipts section of the Daily Sales Report. For further explanation on everything in ...
    • Reopening a closed guest check & removing payment

      To re-open a check that has been closed to cash or another form of payment log onto a terminal as the employee who closed the check. Note: this can be done by the employee, or on behalf of the employee by a manager (select active employee on the FOH ...
    • Auto-Bank for Starting Cash Drawer Balance

      Auto Bank For an employee pay category, you can set a starting cash drawer balance that will be in effect for the for all employees in the given pay category and effect how their employee checkouts are calculated. Configure Auto Bank - In manager ...